Terms of service

Terms of Service

Welcome to Battybags Gothique. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before making a purchase or browsing our site.

1. General Use

By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. You agree not to use our products or site for any unlawful or unauthorized purpose.

2. Product Information

We make every effort to display accurate product descriptions, colors, and specifications. However, slight variations may occur due to lighting, screen differences, or manual measurements. We reserve the right to modify product details or discontinue items at any time without notice.

3. Pricing & Payments

Prices are listed in the user's local currency unless otherwise stated. We reserve the right to update pricing at any time. By completing a purchase, you agree to provide accurate payment information and authorize us to charge your selected payment method for the total order amount.

4. Order Processing & Shipping

Orders are processed in the order they are received. Shipping times may vary by region; estimates are provided at checkout. Once an order has shipped, we are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns & Refunds

Returns are accepted under our 30-Day Money Back Guarantee. Items must be returned in unused, original condition with all included packaging and accessories. Refunds will be issued to the original payment method after inspection. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

6. Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours of delivery at battybagsgothique@gmail.com with photos of the issue. We will arrange a replacement or provide an appropriate solution.

7. Intellectual Property

All content on this website—including logos, product images, designs, text, and branding—is the property of Battybags Gothique. Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Prohibited Activities

You agree not to:

  • Misuse the site or interfere with its functionality

  • Attempt unauthorized access to our systems

  • Use our products or content for fraudulent or harmful purposes

Violations may result in restricted access or legal action.

9. Limitation of Liability

Battybags Gothique is not responsible for any indirect, incidental, or consequential damages arising from the use of our site or products. Our liability is limited to the amount paid for the purchased item.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes indicates acceptance of the updated terms.

11. Contact Information

For any questions about these Terms, please contact us at:
📧 battybagsgothique@gmail.com